NAC449.39524. Rights of person with a disability receiving services.

     1. An intermediary service organization shall ensure that a person with a disability who receives services from the intermediary service organization or, as applicable, other responsible person acting on his or her behalf:

     (a) Has the right to select the personal assistant of his or her choice;

     (b) Has the right to choose community-based care or institutional care;

     (c) Receives services from the intermediary service organization without regard to race, color, creed, national origin, sex or disability;

     (d) Is treated with respect, receives recognition of his or her individuality and is free from physical, verbal or psychological abuse;

     (e) Is allowed to make informed decisions regarding the care of the person with a disability and to participate in the development of a plan of care;

     (f) Receives a description of advance directives, as defined in NRS 449.905, and information on how to obtain an advance directive;

     (g) Has the right to appeal any termination, reduction or suspension of services by the intermediary service organization and to receive a written explanation of decisions of the intermediary service organization relating to the provision of services;

     (h) Receives confidential treatment of personal, medical and financial information;

     (i) Has access to any records maintained by the intermediary service organization relating to the care of the person with a disability;

     (j) Is informed of the primary contact person for the intermediary service organization, the person with whom a grievance may be filed with the intermediary service organization and the process to follow when filing a grievance with the intermediary service organization; and

     (k) Receives timely responses to a concern expressed to the intermediary service organization regarding the provision of services by the intermediary service organization.

     2. Each person with a disability who receives services from the intermediary service organization or, as applicable, other responsible person acting on his or her behalf must be provided with a written list of the rights set forth in subsection 1.

     (Added to NAC by Bd. of Health by R167-07, eff. 1-30-2008)—(Substituted in revision for NAC 427A.829)