NAC703.2711. Notice to public and customers.

     1. When a competitive supplier that is an incumbent local exchange carrier files a general rate application pursuant to subparagraph 2 of paragraph (b) of subsection 2 of NRS 704.68877, the competitive supplier shall:

     (a) Within 10 days after filing the application, make available at each of its business offices a complete copy of the application in such form and place as to be readily accessible to and conveniently inspected by the public;

     (b) Within 10 days after filing the application, print in plain type and post at each of its business offices, in such form and place as to be readily accessible to and conveniently inspected by the public, a notice stating that the application has been filed with the Commission, describing briefly the purpose of the application, indicating that the complete application is available for public inspection on the premises and listing the locations at which additional information may be obtained; and

     (c) Within 20 days after filing the application, submit to the Commission affidavits of that filing and the posting required in paragraphs (a) and (b).

     2. When a competitive supplier that is an incumbent local exchange carrier files a general rate application pursuant to subparagraph 2 of paragraph (b) of subsection 2 of NRS 704.68877 to adjust any rate or charge for the service or commodities furnished by the competitive supplier to increase its return on investment, to increase its rate base or to cover expenses and the Commission has set a date for a hearing on the application, the applicant shall provide notice to its customers who are affected by the proposed increase. The first paragraph of the notice must state the date, time and place of the hearing, the total amount of the proposed increase in dollars, the estimated proposed monthly increase in dollars and the proposed percentage of increase for basic network service. The notice must also state that the Commission may set rates which may be higher or lower than the rates proposed in the application and that additional information may be obtained from the Commission or at the offices of the competitive supplier filing the application. The notice must be given at least 10 days before the hearing, by two of the three following methods:

     (a) Inclusion in the regular bill of charges transmitted to the applicant’s customers.

     (b) Separate mailing to each of the applicant’s customers.

     (c) Prominent presentation in one or more forms of the media, such as newspapers, television or radio, so that the notice will likely reach the applicant’s customers.

     3. At or before the hearing, the applicant must submit a verified statement to the Commission that the notice required in subsection 2 has been given. The statement must:

     (a) List the means by which, and the dates and times when, the notice was mailed, published or broadcast; and

     (b) Include, as an attachment, a copy of the notice as mailed, published or transcribed.

     [Pub. Service Comm’n, Gen. Order 3 Rule 16-A § 44, eff. 10-14-82]—(NAC A 1-6-84; 3-19-87; 10-25-95; A by Pub. Utilities Comm’n by R116-03, 10-30-2003; R136-07, 1-30-2008)