NAC284.341. Review of examinations; disputes regarding results.

     1. Except as otherwise provided in this section, within 10 working days after the date of the postmark on a notification of a grade pertaining to an examination, a candidate or a representative to whom the candidate has provided written authorization may review the results of the candidate’s examination as follows:

     (a) If the examination was written, the Division of Human Resource Management will review with the candidate or his or her representative the cover sheet of the examination taken by the candidate which lists both the areas of subject matter included in the written examination and the number of correct and incorrect responses in those areas.

     (b) If the examination was a rating of training and experience, the Division of Human Resource Management will review with the candidate or his or her representative the scores received on each phase of the rating plan.

     (c) If the examination was oral, the Division of Human Resource Management will review with the candidate or his or her representative the taped record of the candidate’s oral examination. The candidate or his or her representative may also review general areas of the oral examination in which the candidate gave incorrect answers, the oral questions and the procedures or methods of examination.

     (d) If the examination was conducted by a center for assessment, the Division of Human Resource Management will review with the candidate or his or her representative the final scores or the summary evaluation, or both.

     2. Items which are reviewed by the Division of Human Resource Management and found to be incorrect must be revised or eliminated.

     3. A candidate or his or her representative may not review the correct answers to questions answered incorrectly on an examination, regardless of its type, if the examination is copyrighted, standardized, on loan from another jurisdiction, used for more than one class or used on a continuous basis.

     4. In the case of an oral examination, answers suggested as a guideline and board members’ remarks and consensus ratings are confidential and may not be reviewed by the applicant or his or her representative.

     5. In the case of an examination conducted by a center for assessment, oral, written and performance exercises, assessors’ remarks and individual ratings are confidential and may not be reviewed by the applicant or his or her representative.

     6. If the candidate disagrees with and wishes to dispute the results of his or her examination, he or she must submit a written request for review by the Division of Human Resource Management within 10 working days after receiving the results. Such a request must include the specific areas of dispute. If a candidate is not satisfied with the decision of the Division of Human Resource Management and he or she is a permanent state employee, the candidate may file a statement of grievance pursuant to NAC 284.678 to appeal that decision to the Committee.

     [Personnel Div., Rule IV § N, eff. 8-11-73]—(NAC A by Dep’t of Personnel, 8-26-83; 10-26-84; 8-28-85; 9-30-88; 11-12-93; A by Personnel Comm’n by R183-03, 1-27-2004)—(Substituted in revision for NAC 284.346)