NAC449.15327. Policies and procedures for services and operation of facility.

     1. Each facility shall have written policies and procedures available to members of the staff, clients and the public that govern the operation of the facility and services provided by the facility.

     2. The policies must:

     (a) Ensure that only those persons are accepted as clients whose needs can be met by the facility directly or in cooperation with community resources or other providers of treatment with which it is affiliated or has contacts.

     (b) Ensure that a client whose physical or mental condition has changed to such an extent that the client can no longer be adequately served by the facility will be transferred promptly to an appropriate facility. Written transfer agreements or other written provisions with such other facilities must be maintained by the facility.

     (c) Set forth the rights of clients and members of the staff and provide for the registration and disposition of complaints without threat of discharge or reprisal against any employee or client.

     (Added to NAC by Bd. of Health by R129-99, 11-29-99, eff. 1-1-2000)