NAC449.61178. Required information to be provided or made available to patient; complaints.

     1. The obstetric center shall take such action as is necessary to inform the maternal patient, both orally and in writing, in language which the maternal patient understands, of the rights of the maternal patient as listed in NRS 449.700, 449.710 and 449.720, risks, alternatives of care and benefits in using the obstetric center.

     2. The maternal patient has a right to be fully informed in a language the maternal patient understands about her health status, her medical conditions, the health status of her baby, and the existence of any known complications or risks.

     3. A maternal patient may inspect her medical record, or any portion of the record, and, upon request, purchase standard photocopies of the record at a cost not to exceed 60 cents per page.

     4. An obstetric center shall provide, within its written policies, a procedure for the registration of complaints by the maternal patient without threat of discrimination or reprisal. A complaint may include, but is not limited to, a grievance concerning the treatment that was received by the maternal patient and a grievance concerning treatment that was not provided.

     5. The obstetric center must inform the maternal patient that she has the right to file a complaint relating to the care which the patient receives from the obstetric center with:

     (a) The Division;

     (b) The Board of Medical Examiners; and

     (c) The State Board of Nursing.

     6. The obstetric center shall provide the maternal patient with names, addresses and telephone numbers of the agencies listed in subsection 5.

     (Added to NAC by Bd. of Health, eff. 7-19-96)