NAC481.400. Procedures for review of actions by the Department.

Any person who has reason to believe that an action by any division of the Department of Motor Vehicles or one or more staff members has been incorrect, or based on inadequate knowledge, may seek relief by the following procedures:

     1. First, reliance must be placed on informal discussion with the staff member and the chief of the section which is concerned with the program in question.

     2. If this discussion does not resolve the problem, an informal conference may be requested by letter to the Director of the Department of Motor Vehicles. The conference must be held at a place and time mutually agreed upon. The Chief of the Division of the Department of Motor Vehicles affected and an associate division chief, to be designated by the Director or Deputy Director, will be present. A written summary of the conference will be prepared. This summary will include a brief resume of the matters discussed, and the conclusions and recommendations of the division chiefs.

     3. If the informal conference does not result in a resolution of the problem, formal consideration by the Director or the Deputy Director may be requested by letter to the Director. Four copies must be submitted. A time and place will be designated for the formal hearing and the party requesting the hearing will be notified. The decision of the Director or the Deputy Director will be submitted in writing to the party requesting formal consideration within 30 days after the formal hearing has been held.

     4. This section does not apply if there are statutes or regulations of the Department of Motor Vehicles providing appellate procedures for a particular program.

     [Dep’t of Motor Veh., Formal and Informal Procedures §§ 1-4, eff. 1-10-66]