NAC590.280. Holder of class 1A, 1B or 2A license: Disclosure of information; notification of new customer by licensee.

     1. Each person who holds a class 1A, 1B or 2A license shall disclose the following information to his or her customers and prospective customers:

     (a) The prices per unit of sales of LP gas, the effective dates of those prices and any figures required to convert those prices to prices per gallon, cubic feet or therms.

     (b) Any charges for services, including, without limitation:

          (1) The amount and description of all charges for deliveries, including, without limitation:

               (I) Charges for deliveries which are not on a scheduled route.

               (II) Charges for minimum deliveries.

               (III) Charges for deliveries made on weekends or after hours.

          (2) Initial charges and conditions for beginning service.

          (3) Charges for labor.

     (c) The annual fee for leasing a container for the storage of LP gas.

     2. Each time LP gas is delivered to a customer, a person who holds a class 1A, 1B or 2A license shall disclose upon the delivery ticket or sales receipt:

     (a) The volume of LP gas delivered;

     (b) The price per gallon, cubic foot or therm of LP gas delivered; and

     (c) The total amount of the sale.

     3. The information required to be disclosed pursuant to subsection 1 must be:

     (a) Disclosed by telephone request.

     (b) Printed in a standard format established by the licensee and displayed conspicuously in the licensee’s place of business not later than the beginning of the business day on which the prices and charges become effective. The licensee may include any additional information if he or she so desires.

     4. A licensee shall notify each new customer that the Board has published a “Consumer Bill of Rights” and that a copy may be obtained from the Board at the Internet address http://www.lpg.nv.gov or by calling the Board at [phone].

     (Added to NAC by Bd. for Reg. of Liquefied Petrol. Gas, eff. 7-19-90; A 10-17-94; R141-01, 7-30-2002; R073-10, 12-16-2010)