NAC637A.465. Informal complaint: Action by staff; notification of respondent.

     1. Upon receipt of an informal complaint filed pursuant to NAC 637A.460, the staff shall examine the informal complaint to determine whether it:

     (a) Has been properly verified; and

     (b) Alleges sufficient facts to warrant further proceedings.

     2. If the staff determines that the informal complaint has been properly verified and alleges sufficient facts to warrant further proceedings, the staff shall notify the respondent by sending a copy or a summary of the informal complaint by certified mail to the respondent.

     3. The notification must set forth the alleged violations of a provision of this chapter or of chapter 637A of NRS arising in the informal complaint and request a response from the respondent for review by the Board before a hearing is set.

     4. The transmission of the copy or summary of the informal complaint shall be deemed to be a notice of intended action pursuant to subsection 3 of NRS 233B.127.

     (Added to NAC by Bd. of Hearing Aid Sp. by R061-03, eff. 1-16-2004)