NAC645B.500. Complaint alleging violation.

     1. A complaint filed pursuant to NRS 645B.600 must:

     (a) Be in writing;

     (b) Be signed by the person filing the complaint or the authorized representative of the person filing the complaint;

     (c) Contain the address and telephone number of the person filing the complaint or the authorized representative of the person filing the complaint;

     (d) Describe the nature of the complaint in as much detail as possible; and

     (e) Include as exhibits copies of any documentation supporting the complaint.

     2. If the Commissioner determines that a complaint filed pursuant to subsection 1 contains an alleged action which, if true, violates a provision of this chapter or chapter 645B of NRS or an order of the Commissioner, the Commissioner will investigate each such violation alleged in the complaint, unless the Commissioner has previously investigated the alleged violation.

     3. Except as otherwise provided in subsection 2 of NRS 645B.090, if the Commissioner does not conduct an investigation of an alleged violation pursuant to subsection 2 because the Commissioner determines that the alleged action, if true, does not violate a provision of this chapter or chapter 645B of NRS or an order of the Commissioner, the Commissioner will provide to the person who filed the complaint a written summary of the reasons for his or her decision.

     4. The Commissioner will provide a copy of the written complaint to the person against whom the complaint is filed pursuant to NRS 645B.600 and may order the person to respond in writing to the written complaint within a period of time specified by the Commissioner.

     (Added to NAC by Comm’r of Financial Institutions by R045-00, eff. 9-5-2000)—(Substituted in revision for NAC 645B.320)