NAC645C.480. Form for citizens’ complaints; investigations; procedure following investigation.

     1. The Division shall prepare a standard form or affidavit for use in making a citizen’s complaint. This form may require any information the Division considers pertinent.

     2. If a citizen’s complaint is made or the Division requests an investigation of an appraiser, the Administrator shall appoint a member of the staff of the Division to investigate any action of an appraiser which appears to violate a provision of chapter 116, 119, 119A, 645, 645C or 645D of NRS or the regulations adopted pursuant thereto. An investigation that is initiated by a complaint need not be limited to the matter in the complaint.

     3. The Division may accept written anonymous complaints. If an anonymous complaint includes sufficient information indicating that a violation of any provision of chapter 116, 119, 119A, 645, 645C or 645D of NRS, or of any regulation adopted pursuant thereto, has likely occurred, the Administrator shall appoint a member of the staff of the Division to investigate the complaint. Such an investigation is not limited to the matter in the complaint.

     4. An appraiser or intern shall disclose all facts and documents pertinent to an investigation to members of the Division’s staff conducting the investigation.

     5. A person appointed to investigate a matter pursuant to this section shall submit a written report to the Administrator which describes the results of the investigation.

     6. The Administrator shall review a report submitted pursuant to subsection 5 and based upon the review shall:

     (a) Create an advisory committee to review the matter that is the subject of the investigation pursuant to NAC 645C.600, if the appraiser who is the subject of the investigation agrees to participate in an informal conference with an advisory committee;

     (b) Schedule a hearing that must be conducted pursuant to NAC 645C.500; or

     (c) Negotiate a resolution of the matter with the appraiser who is the subject of the investigation, which may include, without limitation, the disciplinary actions described in subsection 2 of NRS 645C.460 and an agreement for the voluntary surrender of a license or certificate in lieu of disciplinary action. A resolution negotiated pursuant to this paragraph is subject to the approval of the Commission.

     (Added to NAC by Comm’n of Appraisers of Real Estate, eff. 1-26-90; A by R036-00, 5-4-2000; R119-00, 9-25-2000; R100-03, 1-30-2004)—(Substituted in revision for NAC 645C.445)