NAC704.2575. Initial report: Submission; designated employee.

     1. At the earliest practicable moment following the discovery of a significant service outage, but not later than 4 hours after discovery, a utility shall submit an initial report of the significant service outage to the person designated by the Regulatory Operations Staff of the Commission to receive such reports. The initial report shall be submitted by telephone, electronic mail or a web-based reporting system established by the Regulatory Operations Staff of the Commission.

     2. Each utility shall have at least one employee designated to report significant service outages and, in the event that all designated employees are unavailable, shall designate a substitute.

     3. As used in this section, “discovery” means whenever any employee designated by the utility to report significant service outages to the Commission first obtains knowledge of a significant service outage and has determined that the criteria for a significant service outage have been satisfied.

     (Added to NAC by Pub. Utilities Comm’n by R084-10, eff. 12-16-2010)