NAC704.320. Records of utility.

     1. Each utility shall prepare and maintain records for at least 3 years. The records must contain:

     (a) For each of its customers:

          (1) His or her payment performance;

          (2) His or her usage of gas or electric energy for each billing period; and

          (3) The amount of his or her bill for each billing period.

     (b) The number and general description of written complaints filed with the utility.

     (c) The number of terminations and reconnections of service.

     (d) The number of deposits which have been collected and returned.

     2. Upon the request of the Commission, a utility shall submit to the Commission, in writing, a summary of the information contained in these records relating to a particular customer or customers.

     3. A utility may not provide any list of the names, addresses, or telephone numbers of its customers, or any related information about its customers, to any other person for commercial purposes.

     (Added to NAC by Pub. Service Comm’n, eff. 1-5-89)