NAC704.4045. Records of utility.

     1. Each utility shall prepare and maintain records for at least 1 year.

     2. The records must contain:

     (a) The number and accumulated amounts of deposits that have been collected and returned; and

     (b) For each of its customers:

          (1) His or her payment performance;

          (2) The amount for each billing period;

          (3) The number and general description of the written complaints filed with the utility;

          (4) The number of agreements for payment entered into by the utility; and

          (5) The number of terminations and reconnections of service.

     3. Upon the request of the Commission, a utility shall submit to the Commission, in writing, a summary of the information contained in those records.

     (Added to NAC by Pub. Service Comm’n, eff. 1-5-89)