NAC704.4065. Notice of programs for customers with special needs.

     1. A utility shall notify each customer that special programs may be available for customers who are elderly or persons with a disability or have other special needs.

     2. The notice required by subsection 1 must:

     (a) Be made by means of a notice on a bill or enclosed with a bill;

     (b) Be made not less frequently than once each year;

     (c) State that information concerning these programs may be found in NAC 704.395 to 704.421, inclusive, or obtained from the business office of the utility; and

     (d) Be printed in a type size that is not smaller than 12-point type or font.

     (Added to NAC by Pub. Service Comm’n, eff. 1-5-89; A by Pub. Utilities Comm’n by R059-02, 2-17-2005)