NAC704.414. Credit to account of customer.

Latest version.

     1. A utility shall, if it verifies that a credit is required under the provisions of this section, credit the account of a customer for incomplete calls, unanswered calls, wrong numbers, or poor quality of transmission.

     2. The requirements of this section apply only to:

     (a) IntraLATA toll calls; and

     (b) InterLATA toll calls for which the utility is directed to allow a credit by the carrier or its agent.

(Added to NAC by Pub. Service Comm’n, eff. 1-5-89)

                    
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