NAC704.421. Resumption of service.

     1. A utility shall resume service to a customer:

     (a) If he or she has complied with the requirements of the utility set forth in its tariff;

     (b) Upon the order of any court of competent jurisdiction or the Commission; or

     (c) Immediately upon a determination that failure to resume service would be especially dangerous to the health of the customer or any person who is a permanent resident of the premises where service is being provided.

     2. If a utility temporarily suspends service to a customer because of nonpayment and the customer or another person or entity on behalf of the customer subsequently pays the utility in an amount that is sufficient to resume service, the utility shall resume service to the customer:

     (a) Within 24 hours after the time when the payment is received by the utility, if the payment is received by the utility on a day other than a Friday, Saturday, Sunday or legal holiday; or

     (b) By the end of the next business day, if the payment is received by the utility on a Friday, Saturday, Sunday or legal holiday.

     3. A utility may charge a fee, as set forth in its tariff, to resume service to a customer.

     (Added to NAC by Pub. Service Comm’n, eff. 1-5-89; A by Pub. Utilities Comm’n by R059-02, 2-17-2005)