NAC704.533. Duties of operator.

     1. An operator shall:

     (a) Provide facilities and service which are reasonably adequate at just and reasonable rates.

     (b) Provide a method for receiving and acting on complaints by customers in accordance with NAC 704.537.

     (c) Design, install, construct, inspect, test, operate and maintain the system in accordance with the applicable regulations adopted pursuant to NAC 704.460 and 704.461.

     (d) File with the Commission an annual report for the reporting period in accordance with NAC 704.225 and 704.534.

     (e) Provide each of the customers of the system with a written explanation of the procedure for responding to an emergency in accordance with NAC 704.535.

     (f) Bill each of the customers of the system for the amount of liquefied petroleum gas delivered. The names of the customer and operator, the dates of the beginning and end of the billing period, the meter readings for the dates of the beginning and end of the billing period, the quantity consumed, the price of liquefied petroleum gas, any other authorized charge, and the total charge must be clearly stated on the bill. The format for the bill must make it possible for the customer to calculate easily the total amount due as shown on the bill.

     (g) Notify each of the customers of the system in writing of any change in the charge for owning, operating and maintaining the system or any change in the price of liquefied petroleum gas of 10 percent or more, not later than 5 days after the date on which the increase becomes effective.

     (h) Maintain for not less than 3 years records of all expenditures and collections for liquefied petroleum gas service.

     (i) Maintain records evidencing compliance with the requirements contained in the regulations adopted pursuant to NAC 704.460 for at least the period specified in those regulations or 3 years, whichever is longer.

     2. The records required to be maintained pursuant to this section must be easily accessible for review by the Commission.

     (Added to NAC by Pub. Service Comm’n, eff. 1-31-91; A by Pub. Utilities Comm’n by R062-07, 10-31-2007)