NAC704.834. Results of inspection; duties of inspector.

     1. After performing an inspection, the inspector shall furnish the customer a written statement of the results of the inspection. The results must include the appropriate information as described in NAC 704.820, 704.826 and 704.830 but must not include information about a measure for conservation of energy unless it is one of the measures listed in NAC 704.806. If the results are not given in person, the inspector shall send the customer a written sample of the typical format of the results and a brief explanation of how to interpret them.

     2. The inspector shall also:

     (a) Explain to the customer how to select the appliances which use energy most efficiently and how to improve the efficiency of the existing appliances in the customer’s household;

     (b) Furnish the customer information on how to install the appropriate material or equipment to accomplish measures, including the replacement of a central air conditioner, installation of wall insulation, or the replacement of or modifications to a furnace, boiler or heat pump;

     (c) Describe and explain to the customer the benefits of any programs, administered by this State or sponsored by the utilities, for making houses energy-efficient and weather-tight and the availability of any similar assistance to persons of low income, including the criteria for eligibility and the name and telephone number of the appropriate local agency; and

     (d) Give the customer a toll-free telephone number of a representative of the utility who is available to provide:

          (1) Consultation regarding the results.

          (2) A description and explanation of the services available to aid the customer in arranging for the installation and financing.

     (Added to NAC by Pub. Service Comm’n, 1-19-84, eff. 5-17-84; A by Pub. Utilities Comm’n by R058-06, 6-28-2006)