NAC704.8823. Duties of utility upon receipt of application for net metering and upon installation of net metering system; provision of certain contact information.

     1. The utility shall:

     (a) If an application for net metering is complete and complies with the standards set forth in NRS 704.774, review the application for approval and send a standard net metering contract to the customer for signature within 10 business days after receipt by the utility of the application.

     (b) If an application for net metering is incomplete or does not comply with the standards set forth in NRS 704.774, return the application to the customer within 10 business days after receipt by the utility of the application with an explanation specifying in sufficient detail the application’s deficiencies to enable the customer to correct such deficiencies on the application for resubmission.

     2. The utility shall authorize interconnection by the customer or provide to the customer a written description of any deficiencies that must be corrected before interconnection is authorized within 10 business days after the utility:

     (a) Is notified by the customer that installation of the net metering system is complete; and

     (b) Receives a copy of any required document relating to a final inspection or clearance of the net metering system issued by any other governmental entity with jurisdiction over the installation of the net metering system.

     3. At or before the time the utility authorizes the interconnection by the customer, the utility shall send a copy of the fully executed contract to the customer.

     4. The utility shall notify any customer who receives or requests an application for net metering that the customer may contact the Division of Consumer Complaint Resolution of the Commission if the customer is dissatisfied with the timeliness of the response by the utility to the application for net metering.

     (Added to NAC by Pub. Utilities Comm’n by R032-08, eff. 9-18-2008)