Nevada Administrative Code (Last Updated: January 6, 2015) |
Chapter704 Regulation of Public Utilities Generally |
RIGHTS AND OBLIGATIONS OF CUSTOMERS OF CERTAIN TELECOMMUNICATION PROVIDERS |
NAC704.413. Agreement for deferred payment of bill.
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1. Except as otherwise provided in subsection 2, if a customer is delinquent in the payment of any bill and requests that the utility accept deferred payment, the utility shall do so if the customer signs a written agreement to pay:
(a) At least 40 percent of the delinquent amount of the bill at the time of the agreement;
(b) The balance of the bill, in three equal monthly installments, within 90 days after the date of the agreement; and
(c) All future bills when due.
2. Unless the utility otherwise agrees, a customer may not make deferred payment pursuant to this section if, during the preceding 12 months:
(a) He or she has made another deferred payment pursuant to this section; or
(b) His or her service has been terminated for nonpayment of a delinquent bill or any installment due on such a bill.
(Added to NAC by Pub. Service Comm’n, eff. 1-5-89)